❓ Frequently Asked Questions (FAQs)
Have questions? We’ve got answers.
Whether you're wondering about shipping, sizing, or the mission behind the gear — this page covers everything you need to know.
🥊 PRODUCT
What makes FaithGuard gloves different from other boxing gloves?
FaithGuard gloves are premium-quality boxing gloves designed specifically for Christian fighters. They feature high-performance materials, reinforced padding, and unique designs that boldly represent our faith. Every pair is made to support you physically and spiritually — crafted for fighters who train with purpose.
What size/weight are the gloves?
Our first launch features 14oz gloves, which offer a great balance between protection and speed — perfect for training, sparring, or hitting the bag. More sizes will be introduced in future drops.
Do the gloves have any religious symbols or verses?
- Yes — all our gear reflects our Christian identity. Each product carries meaningful faith-based design elements that speak truth and inspire strength.
⏳ PRE-ORDERS
Is this a pre-order? When will I receive my gloves?
Yes — this is a limited pre-order launch of our first product.
- Production starts once we reach 100 orders.
- After that, manufacturing and shipping to our Lisbon facility takes up to 30 days.
- Once we receive the stock, your gloves will be shipped directly to you with tracking.
🕒 Estimated time from order to delivery: 30–45 days.
We’ll keep you updated throughout the process!
Will I be charged at checkout even though it’s a pre-order?
Yes — your payment is collected at checkout. Your order reserves one of the 100 limited gloves and directly helps us begin production. Thank you for supporting the mission!
🚚 SHIPPING & VAT
Do you ship internationally?
✅ Yes! We ship worldwide from Lisbon, Portugal.
How much is shipping?
Shipping is flat-rate by country, calculated at checkout.
Here are some examples:
You can see all shipping details and explanations here.
Will I have to pay VAT or customs at delivery?
No — all orders outside EU are shipped with DDP (Delivered Duty Paid).
That means we pay import taxes on your behalf, so you don’t pay anything extra when your package arrives.
✅ EU customers: VAT is included in the price (€90)
✅ UK, USA, Canada, Australia: No extra charges upon delivery
🔄 RETURNS & ISSUES
Can I return or exchange my gloves?
Yes — returns are accepted if the gloves are unused and in original packaging, within 14 days of delivery.
Return shipping costs are covered by the customer unless the return is due to our error (e.g., wrong item).
What if I receive a damaged or incorrect item?
We’re here to make it right.
Please contact us at faithguardgear@gmail.com with your order number and photos, and we’ll resolve it ASAP.
🙌 DONATIONS & SUPPORT
Can I donate to support the mission?
Yes! You can donate during checkout or visit our Support the Mission page to learn more.
Donations help us:
- Develop new Christ-centered gear
- Sponsor faith-driven fighters
- Fund future outreach & ministry projects
Thank you for standing with us.
📩 CONTACT
Still need help? We got you.
Message us through our Contact Page, DM us on Instagram @FaithGuard.gear, or email us at faithguardgear@gmail.com.
